Is there any role that we could assign to access email logs without giving admin role?
You can add an acl to let other read them
Also OOB all itil can read the sys_email table by default just dont have a link to it lol.
Just tell them to type sys_email.FILTER
Or create a test role and assign it to the email module, that’s what I did and it worked fine
You can also find answers to any questions about what roles have access to what tables by just looking at the ACLS in your instance
We created a read ACL on the sys_email table, applied a role to the ACL, and voila. Drawback is we have yet to spende figuring out what emails should be visible (HR versus non-HR) so its all or nothing